Designing an Onboarding Process That Actually Helps Users Learn

Jumping into a new app usually comes with a struggle of learning how it works. You might get the hang of it quickly, but there’s always a learning process. The goal of onboarding is to introduce new users to a website, program, or application. With onboarding, you should teach about individual features, how they work, and how the app offers value to the user.

In a recent post we covered mobile onboarding screens that focus on designs and content styles. In this post, I want to share tips for the user experience and the marketing process of guiding a user through the onboarding process.

Use images & diagrams

Graphics and visual elements can explain a user experience much better than words.

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